Satbhavana Trust believes in helping its customers as far as possible, and has therefore a liberal cancellation policy.

All physical products sold on Satbhavana Trust store are covered under a 30 day replacement policy. Notify us of any manufacturing defects or product damages at the time of delivery or within 30 days from the date of delivery and we will issue a brand new replacement to you at no extra cost.

In order to get a defective item replaced:

• Contact customer care within 30 days of delivery
• The defective product or part will be recalled and a replacement will be shipped immediately

Please Note:

• Replacement can be for the entire product or part(s) of the product subject to the availability of the same with Satbhavana Trust Store.
• Replacement is offered for the products sold by Satbhavana Trust only

Cancellation will be considered only if the request is made within 48 hours of placing an order. If you cancel your order before your product has shipped, we will refund the entire purchase price.
If the cancellation is after your product has shipped, you can do one of the following:

• If your product has been shipped but not yet been delivered, contact customer service and inform them of the same.
• If you received the product, it will be eligible for replacement, only in cases where there are defects found with the product.

Following shall not be eligible for return or replacement

• Damages due to misuse of the product
• Incidental damage due to malfunctioning of product.

Once you request the cancellation of item(s) in your order, it will take Satbhavana Trust store a maximum of 1-2 business days to cancel the order and initiate refund.You will be notified of the same.

The mode of refund available is; the money will be refunded back to the payment mode/account that was originally used to make the purchase.